Perk
Perk legal
Partner and Vendor Terms
Effective: September 6, 2026 · Last updated: September 6, 2026
These terms govern businesses that list experiences, accept Perk credits or redemptions, or provide goods and services to Perk users.
1. Business eligibility
You confirm that you are a duly authorised business, your representative can bind it, and all registration, tax, bank, licence, venue and contact information is accurate and current.
2. Listings and fulfilment
You are the seller and remain responsible for accurate prices, availability, descriptions, consumer information, accessibility, safety, quality, receipts, cancellations, refunds and fulfilment unless checkout expressly identifies Perk as seller. You must honour valid confirmed redemptions and reservations.
3. Fees and payout
Fees, commission, settlement timing, minimums, reserves and payout method are those accepted in the partner dashboard or order form. Perk may withhold or reverse amounts for refunds, chargebacks, fraud, duplicate redemption, legal requirements or manifest error, with a supporting statement.
4. Credits and redemptions
Credits are accepted only for eligible items and through Perk's supported verification flow. You may not exchange them for cash, fabricate transactions, split transactions to evade limits, redeem your own offers improperly or collect user data beyond what fulfilment requires.
5. User data
Use personal data received from Perk only to fulfil the requested transaction, provide support and meet law. Do not add users to marketing lists without a separate lawful basis. Apply appropriate security, delete data when no longer needed and notify Perk promptly of a breach affecting Perk users.
6. Compliance
You must comply with consumer, pricing, tax, labour, accessibility, product safety, food safety, sanctions, anti-bribery and sector-specific laws. You are responsible for permits, insurance and personnel. Do not discriminate unlawfully or offer prohibited goods.
7. Brand and intellectual property
Each party retains its intellectual property. You grant Perk a non-exclusive licence during the relationship to display your name, marks, venue information and offer materials to operate and promote the listing. Follow brand guidelines and stop use after termination.
8. Monitoring and suspension
Perk may verify transactions and investigate complaints. We may temporarily suspend listings, redemption or payouts where reasonably necessary for security, fraud, safety or legal compliance and will explain the basis where permitted.
9. Liability
Each party is responsible for harm it causes and for its own products, personnel, systems and legal compliance. The liability rules in the main Terms apply, adapted to the business relationship; mandatory liability remains unaffected.
10. Term and termination
Either party may terminate on 30 days' written notice unless an accepted order form states otherwise. Immediate suspension or termination is allowed for material breach, fraud, illegality or serious safety risk. Valid outstanding payouts will be settled after permitted deductions and verification.
11. Law and contact
German law applies and, for merchants, Berlin courts have jurisdiction where legally permitted. Contact [email protected]. Operator: 1st-flame UG (haftungsbeschränkt), Schnellerstraße 60, 12439 Berlin, Germany.