General Terms and Conditions for Vendors

Effective Date: May 1, 2025

These General Terms and Conditions ('Terms') govern the relationship between Perk App (operated by 1st-flame UG (haftungsbeschränkt)) and vendors who participate as partner venues ('Vendors'). By registering as a Vendor, you agree to these Terms.

Scope of Services

Perk App enables Vendors to accept credit redemptions by users for real goods or services (e.g., drinks, food, or other rewards). Vendors agree to honor valid redemptions presented through the App.

Vendor Registration and Obligations

• Vendors must provide accurate and complete registration details.
• Vendors are responsible for keeping their account information secure.
• Vendors agree to display Perk branding where applicable.
• Vendors may only redeem credits for eligible goods/services as agreed.

Credit Redemption and Payouts

• Users may redeem credits at Vendor locations for approved items.
• Perk deducts a 30% service fee from all redemptions.
• Remaining amounts are paid to Vendors on a monthly basis.
• Vendors must provide valid bank details for payouts.

Compliance and Conduct

• Vendors must comply with all applicable laws and regulations.
• Vendors must not engage in fraudulent, abusive, or misleading practices.
• Perk may suspend Vendors who violate these Terms.

Liability

Perk is not liable for any disputes between Vendors and users, except for processing errors directly attributable to Perk. Vendors are fully responsible for the quality and safety of goods and services provided.

Termination

• Either party may terminate the Vendor relationship with 30 days' written notice.
• Outstanding payouts will be settled within 30 days after termination.
• Perk may immediately suspend a Vendor account in case of breach of these Terms.

If you have questions, please contact us at [email protected].

Company: 1st-flame UG (haftungsbeschränkt)
Address: Schnellerstraße 60, 12439 Berlin, Germany